Paving Over Problems:
Tools to Handle Conflict on the Job
Conflict Resolution for Public Works Professionals
Conflict happens; between coworkers, with council, or when dealing with the public. The real question is: how do you handle it?
This interactive half-day workshop gives you practical tools to:
• De-Escalate tense situations with coworkers or community members
• Resolve disagreements before they gain momentum
• Build stronger, more respectful teams
• Walk away with strategies you can use right away to make your job
easier and your workplace more effective.
This workshop was specifically designed for Public Works Staff, By-Law
Enforcement and all Front-Line Municipal Employees.
Tuesday November 25TH 2025 – 9:30am – 3:30pm
Delta Hotel
Assiniboine A Conference Room
350 St. Mary Ave,
Winnipeg, MB R3C 3J2
Cost for Members: $225+GST
Cost for Non-Members: $250+GST
Lunch included
Certificate issued after the session
Presented by:
Cheryl Christian MA, PHD(C), MED-ARB, CTAJ
Certified Conflict Resolution &
Negotiation Consultation,
Mediator & Workplace Investigator